5 Terms & Conditions

Terms & Conditions

Terms & Conditions

  • We offer our customers hassle-free returns. If for any reason you are not satisfied with an item purchased from us, please contact us for an RMA within 14 days* for an exchange or refund.
    An RMA must be requested in for all returns. In order to request an RMA, please send us an email at info@4u-mobi.com with the following information:
     
  • 1.Order ID (in subject of email).
  • 2. Name of product.
  • 3. Exchange or Refund.
  • 4. Reason for return.
  • 5. Specify defect in product, if any.
  • 6. Any other comments (any feedback on our products or service).
  • 7. A phone number where we can reach you, if required.
  • Returned products must include all original parts, accessories, manuals, software, and packaging materials.

 

Refunds:

  • 1. If the product is defective and a return is requested, a full refund for the purchase price will be issued.
  • 2. If the return is for any other reason, a refund for the purchase price less a restocking fee, depending on the condition the item is returned in, will be processed. If the item is returned in original unopened condition, no restocking fee applies.
  • Regardless of reason for return, S&H is non-refundable and the customer is responsible for shipping the item back to us.